ZaZaCHAT

ZaZaCHAT Live Help - first FREE web-based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. Enjoy!

Here's the list of the most important features of ZaZaCHAT 2.0 Beta

Support web site visitors via Real time Text Chat

Proactive Chat Invitations

Monitor website traffic in real time

Department Management

Full SSL Support. Chat Sessions are encrypted with 256 bit SSL

ZaZaAlerter ZaZaCHAT Notification System

Extensive visitors information including Geographical Location

No Software download or installation

Multiple Support operators

Off-line email messages

Extensive reports (Chat Transcripts, Web Traffic, Conversion %, etc.)

Manual or automatic chat invitations

Typing Status of Visitor/Operator during chat

Push Canned responses, Images or URLs

Add Notes to Visitors (very useful when chat session is transferred between operators)

ZaZaBrowser - Browse External web pages without leaving Operator's Panel

Customizable chat window

Operator Image in the Chat Window

Spell Check

Chat transfer and Messaging with another Operator

Your own graphic for online/offline buttons

All languages supported

Typed URLs are converted to links automatically

Visitors Previous Chat history is available to Operators

Live Help in Email signatures

Export Visitors Function

ZaZaCHAT is offered as both Hosted and Remotely Maintained Solution

Customer Support Outsourcing Available

Super easy in use.

10 Min integration