Trouble Ticket Tracker

Features of Trouble Ticket Tracker

* Allows users add tickets

* Enables users to view tickets raised

* Facilitates editing tickets

* Shows current status of tickets

* Searches tickets by date, issue type, ticket id, and ticket status

* Provides admin section to create new users, add new issue status, new tickets, and new priorities

* Generates ticket reports

Uses of Trouble Ticket Tracker

* Allows fast documentation of issues

* Enables tracking tickets, routing requests, and managing issues

* Improves communication and collaboration

* Results in better customer support

* Improves turn-around-time for technical and customer support