SimpleHelp

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website with the SimpleHelp client integrated as just one line of HTML. Your technicians then pick who they connect to and how many sessions they join. Technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth in the background (including resumed file transfers). Available for virtually all operating systems for both customer and technician. Licensed at a one-off cost from $295.