Get Webbiscuits Customer Helpdesk for your fast, effective and low cost solution to providing excellent customer service.
You no longer need to rely on expensive phone support system and man power to attend to your customers. Set up an online helpdesk ticketing system on your website so that your customers can now post their issues that need your attention.
Customer Helpdesk provides 24/7 online customer service on your website for your business.
All you need to do is to login, view incoming new tickets and reply to them. It is even more important that you are able to trace all communication messages for future follow up or to pass on to other support personnel.
Key Features Supported
Easy-to-Use Management
Support User/Agent & Department
Helpdesk Form with Complete Fields
View & Reply Support Tickets
Support Canned Message for Faster Reply
Customizable Helpdesk Form Fields
Integrate with FAQ Support Module
Anti-Spam With Image Verification
System Requirements:
Linux, Linux Gnome, Linux GPL, Linux Open Source, Mac OS X, Mac Other, Unix, Win2000, Win7 x32, Win7 x64, Win98, WinOther, WinServer, WinVista, WinVista x64, WinXP, Other
Version:
1.1
Last updated:
2011-12-26 11:58:00
Publisher:
Webbiscuits Software Ltd.Sti.
Homepage:
http://www.webbiscuits.netFile name:
helpdesk11.zip
File size:
2.42MB
License:
Commercial
Price:
59
