Organizer Professional : Service CRM

Spinso Organizer Professional Edition is a simple ready to use service CRM to manage complete servicing life cycle that includes Inventory, Billing, Payments, Complaints and Service Contract Management

Features

Complaint management:

Assigning the complaint to the technician, tracking the status of the complaints, generating invoice or billing the customers.

Unique complaint number for each complaint is generated which is easier for communicating with customers

Service Contract Management:

Lets you easily manage service contracts and alerts you on the contract renewals and expiry.

Service is automatically generated depending on the frequency of the service.

Unique Card no is generated for each item which helps to trace the complete trail like complaints, service provided, pending services etc pertaining to the item.Thus gives you the complete overview of the item within no time.

Get alerts for the service due and contract expiry

Service Contract can be easily renewed at any point of time

Inventory Management:

Maintain item wise details of the order placed and received from the principal (parent company) along with the installations.

Customer Billing/Invoice :

Maintain complete customer billing information such as purchase order, delivery challan and invoice along with installation details.

Customer & Principal Payments :

Track customer and principal cleared/uncleared payments, it also allows to enter PDC cheques/payments.

Other :

Centralized repository for managing the complaint, service contracts, inventory and billing

Backup and Restoration facility to safeguard your data.

Powerful reporting capabilities with slice and dice reports

This edition is available for free trial use with a cap of 10 entries

Benefits

Organizer Service CRM is widely accepted solution by Sales and Service Industry having more than 1500 users

Available in wide range of edition to suit the business needs.