The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
System Requirements:
Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Unix, Linux, MS-DOS, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC, Mac OS X, Mac Other, Palm OS 1.0, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Palm OS 4.0, Palm OS 5.0, Palm OS 6.0, Windows CE, Pocket PC, Windows Mobile 2003, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Not Applicable
Version:
2.3
Last updated:
2010-05-05 16:49:28
Publisher:
The Art of Service ITIL ITSM
Homepage:
http://theartofservice.comFile name:
File size:
3.16MB
License:
Shareware
Price:
199
