Diacorder

The DIACORDER USB series is a full featured analogue line call recorder that supports passive call recording on ground start and loop start analog networks. A combination of very carefully hardware design with a elegant and reliable piece of software makes it ideal for small scale call recording.

Features

1. Compliant with USB2.0 bus standard, support hot swap, perfect for high-portability small scale systems

2 .No power supply needed. It's fed from USB port

3. Connected to phone line through RJ11 connector.

4. Programmable Voltage Thresholds

5. Database storage. Channel, Date, Time, Duration, DNIS, Caller ID, Memo, Storage medium

6. Channel monitoring activity

7. Playback, Stop, Pause, Track recording.

8. Tree pad for file classification.

9. Direct emailing of files.

10. Database extensive searching.

11. Runs as a system service

12. File annotation

13. File emailing

14. Voltage, VOX, on demand trigger

15. Adjustable recording gain

16. Automatic gain control

17. Adjustable voltage trigger threshold

18. Administrator and access password protection

19. Alarm notification

20. Scheduled channel recording

21. Inbound and outbound call duration rejection filters

22. Inbound caller ID rejection filter

23. Outbound DNIS rejection filter

24. Back up to CD, DVD, network

25. HDD recycling

Box Contents

- CVL 1ARL-U device

- Software CD (includes, manual, software, drivers)

- Channel splitters

- Phone RJ11 cable

- USB cable

Uses

Legal and regulatory compliance.

For dispute verification and resolution.

Improve customer satisfaction.

Improve service delivery and processes.

Financial and Banking sector.

Help Desks.

Medical Contact Centers.

Doctors on Call.

Healthcare Service & Advice.

Transportation.

Local Government.

Fraud, quality & complaints.

Travel & Leisure Companies.

Commercial Contact Centers, Telemarketing & Research Agencies.

Outbound, Inbound and abusive call recording.

Quality evaluation.