ATI Catalyst Preview Driver for Windows XP

ATI Catalyst™ 10.4a Preview features:

The ATI Catalyst 10.4a Preview provides resolution for the following issue:

* Long load times for new maps in Battlefield: Bad Company 2 when using a Windows 7 / Windows Vista based system with an:

o ATI Radeon HD 5xxx series graphics card

o ATI Radeon HD 4xxx series graphics card

o ATI Radeon HD 3xxx series graphics card

o ATI Radeon HD 2xxx series graphics card

* The XP driver is provided only as an early look of Catalyst 10.4

Note! This driver is provided as is and is not supported by AMD. It has not completed full AMD testing, and is only recommended for users experiencing the particular issue described above. This release is not supported by ATI Radeon™ HD5800 Eyefinity 6 series of products.

For detailed instructions on how to install the driver preview, refer to:

* Article GPU-33 for a Windows 7 based system

http://support.amd.com/us/kbarticles/Pages/GraphicsDriverInstallationInstructionforMicrosoftWindows7.aspx

* Article GPU-1 for a Windows Vista based system

http://support.amd.com/us/kbarticles/Pages/GPU-1-ATICatalystSuiteDriverWV.aspx

* Article GPU-2 for a Windows XP / Windows 2000 based system

http://support.amd.com/us/kbarticles/Pages/GPU-2-ATICatalystSuiteDriverXP.aspx

Additional Recommendations:

If the issue continues to occur after installation of the driver preview, the following troubleshooting steps can help resolve the issue:

1. The problem may be a result of issues within the game application. Install any patches and / or updates available for the game application.

1. Contact the game developer for instructions on how to obtain / install the latest patches and / or updates for the game application

2. Conflict between the graphics card and motherboard’s BIOS version can cause performance issues. To reduce any hardware compatibility conflicts, install the latest BIOS version available for the motherboard

1. Contact the motherboard manufacturer for instructions on how to obtain / install the latest BIOS version for the motherboard

3. Installation errors that may have occurred during the installation of the game application may cause performance instability. Perform a clean install of the game application

1. First uninstall the application

2. Perform a fresh install of the application

3. Install any available patches / updates for the application

4. If the problem persists, reinstall the ATI Catalyst 10.4a Driver Preview

4. Installation errors that may have occurred during the installation of the ATI Catalyst Software may cause performance instability. Perform a clean install of the ATI Catalyst Software

1. For detailed instructions on the recommended steps for uninstalling / installing ATI drivers, refer to:

1. Article GPU-33 for a Windows 7 based system

2. Article GPU-1 for a Windows Vista based system

3. Article GPU-2 for a Windows XP / Windows 2000 based system

Applicable Products:

This article applies to the following configuration(s):

* Hardware

o ATI Radeon™ HD 5xxx series of products

o ATI Radeon™ HD 4xxx series of products

o ATI Radeon™ HD 3xxx series of products

o ATI Radeon™ HD 2xxx series of products

* Software

o Battlefield: Bad Company 2